These terms
These legal terms are between you and Monzo Bank Limited (Monzo/we/us). English law applies and the English courts will settle disputes.
You should read this along with our current account terms and conditions and Data Privacy Notice.
This service
Open Banking allows us to access information from your accounts with other banks. We use this to decide if we can lend you money.
How it works
By consenting, you’re allowing us to access information from your nominated bank account. We look at data for the past 13 calendar months. This includes things like your balance and transaction data.
We’ll use this information to help us:
decide whether you’re eligible for a Monzo lending product, like a loan, Flex or overdraft
improve the way we estimate our customers' income and spending
develop our business strategy on who we should give credit
understand how our customers use and engage with Open Banking
You won’t be able to see the information we receive in the Monzo app, but you can ask us for a copy.
Contact us
If you have any questions, we’re happy to help. You can chat with us in the Monzo app.
If you have a complaint, please contact us and we’ll do our best to fix the problem.
If you’re still not happy, you may be able to refer your complaint to the Financial Ombudsman Service.
Monzo is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 730427). Registered in England. Registered No. 9446231. Registered Office: Broadwalk House, 5 Appold St, London, EC2A 2AG.
Past versions
